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  • November 22, 2011

    SHIPPING POLICY

    SHIPPING POLICY

    SHIPPING METHODS AND COSTS
    We are happy to offer flat rate shipping to locations within the continental/contiguous 48 U.S. states. At checkout, you will be prompted to choose a shipping method for your item(s). When you select your shipping method, your order total will be adjusted accordingly. The shipping rates are as follows:

    • $9.95 FedEx Ground. Delivery in 1-5 business days within the contiguous U.S.
    • $25.00 FedEx 2nd Business Day. Delivery by 8 p.m. in 2 business days to most U.S. addresses
    • $35.00 FedEx Standard Overnight. Delivery by 8:00 p.m. on the next business day to most U.S. addresses

    To ship to Alaska and Hawaii, please email us at customerservice@tse-us.com, and someone will contact you about shipping and transit times. We are unable to ship to PO Boxes or third party shipping services.

    WHEN DO WE SHIP?
    All orders will be shipped within 24 hours of the order date, Monday through Friday, excluding Federal holidays. For expedited shipping, orders must be made before 2:00 p.m. ET to guarantee that your order is processed the same day.

    INSURANCE
    TSE insures each package during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is proof of delivery and fulfillment of your order.

    SALES TAX
    Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax (if applicable) will be calculated on the total merchandise value and shipping charges. An itemized detail of your charges will be displayed on the Order Summary page before you finalize your purchase. TSE is required by law to charge sales tax on orders shipped to California, Illinois, New York, and Vermont. Sales tax does not apply to orders shipped to addresses in other states.

    INTERNATIONAL ORDERS
    At this time TSE is only able to ship with the continental US. We hope to expand our delivery range to other countries in the near future. If you wish to be notified of when we will be able to ship internationally, please send us an email at customerservice@tse-us.com containing the word "INTERNATIONAL" in the subject line.

    TSE makes no representation that materials on this site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.


 
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